Reports, Whitepapers & Articles

  • Report

    Patient Services Report – January 2023

    This report focuses on the digitally integrated, human-centered approach to patient engagement and how this model is enabling biopharma to deliver an elevated patient experience.

  • Report

    Patient Services Report – November 2022

    As an industry, we need to continually be evaluating the patient voice to better design and implement digital health tools to give patients what they need and want.

  • Report

    My Journey – Leveraging Data for Personalized Patient Engagement

    A new generation of patient engagement services like MY Journey™ are being utilized to create an integrated environment where human engagement, technology and data co-exist in harmony.

  • Report

    One Voice – Reimagining the Patient Experience

    One Voice is a high-touch, data driven, technology-enabled patient support platform that connects patients to an experienced and trained Clinical Nurse Educator as a single point of contact during the entire treatment journey.

  • Report

    Patient Services Report – October 2022

    As the market for digital health applications grows, patients are rapidly embracing a variety of tools to take control of their health and manage their disease.

  • Report

    Patient Services Report – September 2022

    To deliver a superior patient experience and address the evolving expectations of patients, biopharma is rapidly integrating digital health tools into patient engagement.

  • Report

    Patient Services Report – August 2022

    Home health services are increasingly seen as a way to alleviate prescription abandonment and improve medication adherence.

  • Report

    Patient Services Report – July 2022

    Utilizing behavioral science to guide support interventions is critical to achieve the maximum efficacy and efficiency of patient engagement programs.