Reports, Whitepapers & Articles

Patient barriers don’t occur at a single point in the therapy journey, and support shouldn’t either. Momentum Life Sciences’ 2026 HCP Survey explores the challenges shaping specialty patient support today, from access and navigation to education, confidence, and adherence. The findings highlight opportunities to engage patients earlier and provide more connected support throughout the treatment journey.

Explore key priorities emerging from Hubs West 2026, including access complexity, technology, program design, measurement and adaptability and what they mean for patient support strategy.

The question is no longer whether AI belongs in patient support, but where it belongs. In the August 2026 Patient Services Report, we examine how emerging technologies can enhance—not replace—the human connections that drive better patient experiences.

Based on our latest healthcare professional survey, the July 2026 Patient Services Report explores how organizations are expanding patient support beyond access through education, health coaching, ongoing follow-up, and technology that strengthens human connection.

Long-term adherence challenges often take shape when patients are still trying to understand what comes next, where to turn, and how to move forward. The June 2026 Patient Services Report explores why the earliest stages of the patient journey deserve greater focus, and how more connected patient engagement can help improve continuity across the treatment experience.

Our May Patient Services Report explores how trust, clarity, and connection shape sustained patient engagement. Sustained engagement isn't built on one-off interactions. It's built on these three things over time, and they shape whether patients stay engaged throughout their journey. This report examines the strategies pharma can use to better support patients and keep them engaged. Explore what keeps patients engaged throughout their journey.

Pricing policy is reshaping program design. Agentic AI is transforming operations. PBM transparency is raising the bar on proving value. And human connection still drives adherence where technology falls short. Momentum Life Sciences breaks down five insights that capture where patient support is headed — and what it takes to keep up. Read the full recap.

Explore insights and key takeaways from Hub and Specialty Pharmacy East 2026. Inside, we highlight the biggest themes shaping patient and HCP engagement—smarter front-end experience design, measurable outcomes, and the enduring importance of human connection in high-touch moments. Discover why industry leaders are talking about these perspectives and how they apply to real support programs.