Presentations & Webinars

  • Webinar

    Beyond the Numbers: Demonstrating Hub Model Value in Specialty and Rare Disease Patient Support

    Join Josh Konetzni and Melissa Beatty to explore evaluating hub models for adherence, outcomes, and demonstrating patient support value in complex therapies.

  • Webinar

    Adherence Challenges in Rare and Specialty

    Up to 65% of rare disease patients stop medication, half within a year. This segment of our latest webinar reveals adherence challenges and how personalized support boosts persistency by 61%, maximizing therapy value.

  • Webinar

    Hub Model Evolution and Types

    Explore the evolution of pharma hub models, from basic access to complex patient engagement. Rising drug costs and patient needs drive today's hybrid models, combining insourced control with outsourced expertise for flexible, data-driven, personalized care.

  • Webinar

    Adapting to Shifting Market Dynamics

    Pharma's changing: patent expirations and new therapies reshape patient support. Flexible hybrid hubs are essential for agility, investment, and engagement. Future-proof your strategy.

  • Webinar

    Quantitative & Qualitative Program Measurement

    In this segment, we discuss measurement of patient support's true impact beyond ROI, emphasizing qualitative outcomes, patient satisfaction (NPS), and feelings of support.

  • Webinar

    Planning for the Future of Patient Support

    Artificial Intelligence (AI) provides unbiased, real-time insights into the qualitative patient experience. Learn why pharma and biotech companies are prioritizing efficient, impactful AI solutions to enhance patient satisfaction.

  • Webinar

    Natural Language Processing to Analyze Patient Sentiment

    Go beyond metrics! Josh Konetzni of Momentum Life Sciences discusses how AI-powered NLP analyzes patient sentiment from calls. Understanding emotions optimizes programs, enhances experience, and provides tangible value to stakeholders.

  • Presentation

    The Personalized Patient Journey: A New Standard of Patient Centricity

    A digitally integrated, human-centric approach to patient support is being adopted as the standard for best-in-class patient services programs.