Presentations & Webinars

Webinar
Beyond the Numbers: Demonstrating Hub Model Value in Specialty and Rare Disease Patient Support
Join Josh Konetzni and Melissa Beatty to explore evaluating hub models for adherence, outcomes, and demonstrating patient support value in complex therapies.

Webinar
Adherence Challenges in Rare and Specialty
Up to 65% of rare disease patients stop medication, half within a year. This segment of our latest webinar reveals adherence challenges and how personalized support boosts persistency by 61%, maximizing therapy value.

Webinar
Hub Model Evolution and Types
Explore the evolution of pharma hub models, from basic access to complex patient engagement. Rising drug costs and patient needs drive today's hybrid models, combining insourced control with outsourced expertise for flexible, data-driven, personalized care.

Webinar
Adapting to Shifting Market Dynamics
Pharma's changing: patent expirations and new therapies reshape patient support. Flexible hybrid hubs are essential for agility, investment, and engagement. Future-proof your strategy.

Webinar
Quantitative & Qualitative Program Measurement
In this segment, we discuss measurement of patient support's true impact beyond ROI, emphasizing qualitative outcomes, patient satisfaction (NPS), and feelings of support.

Webinar
Planning for the Future of Patient Support
Artificial Intelligence (AI) provides unbiased, real-time insights into the qualitative patient experience. Learn why pharma and biotech companies are prioritizing efficient, impactful AI solutions to enhance patient satisfaction.

Webinar
Natural Language Processing to Analyze Patient Sentiment
Go beyond metrics! Josh Konetzni of Momentum Life Sciences discusses how AI-powered NLP analyzes patient sentiment from calls. Understanding emotions optimizes programs, enhances experience, and provides tangible value to stakeholders.

Presentation
The Personalized Patient Journey: A New Standard of Patient Centricity
A digitally integrated, human-centric approach to patient support is being adopted as the standard for best-in-class patient services programs.

