Patient Support Platform
Our Educators offer virtual and in-person support, coaching patients on specialty therapies from the time of prescription onwards.
Need: Specialty medications with complexities to treatment initiation or barriers to ongoing adherence require elevated patient support.
Solution: OneVoice delivers logistical, clinical, and emotional support to patients by pairing them with a Clinical Nurse Educator who delivers personalized and dynamic human and digital interventions across all stages of the treatment journey.
Support Across 3 Critical Stages of Therapy
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Personalizing the Patient Journey
Step 1: General configuration based on patient type, provider profile, product characteristics, and disease state
Step 2: Personalizing based on patient’s adherence risk score, derived from predictive analytics that consider demographic, psychographic and Social Determinants of Health (SDOH) data
Step 3: Individualizing based on patient needs, barriers, and learning style
Step 4: Incorporation of patient preferences
